Thank you for shopping with Oliver Threads. We strive to provide high-quality products and a satisfactory shopping experience. Please read our Refund/Return Policy carefully.

1. Refunds

• All sales are final. We do not offer refunds on any purchased items.
• If you encounter any issues with your order, please contact us within 3 days of receiving your items, and we will review your case.

2. Exchanges

• We do not accept exchanges once an order has been delivered. Please double-check your order upon delivery to ensure that you are satisfied with your purchase.

3. Warranty

• Our products come with a warranty against defects in material and workmanship. If you receive a defective item, please contact us within 3 days of delivery to report the issue. We may request photos or other evidence to validate your claim.

4. Return Guidelines

• Due to our cash on delivery policy, we cannot process returns. We encourage customers to carefully review product descriptions and sizes before making a purchase.
• If there is a defect in the product, please notify us within 3 days of receipt. We will assess the situation and may offer a replacement at our discretion.

5. Contact Us

If you have any questions or concerns regarding our Refund/Return Policy, please reach out to us: [email protected].